A registered nurse in Tampa, Florida, Heather Falton earned an associate of arts in nursing from Keiser University. Over the course of her career in health care, she has worked in both direct patient care and administrative roles. Heather Falton spent a year as a registered nurse (RN) with Brookwood Medical Center, followed by several years as an RN case manager with UnitedHealthcare in the Birmingham, Alabama area.
Ms. Falton joined Opis Management Resources in 2011 and most recently served as executive vice president of managed care for the company. Charged with supervising and leading nurse practitioners and the lead compliance officer, she oversees efforts to improve operational performance and clinical outcomes. She also handles insurance contracts across 10 skilled nursing facilities.
From 2017 to 2019, Ms. Falton balanced her responsibilities at Opis Management Resources with part-time work as a triage nurse at Tidewell Hospice in Sarasota, Florida, coordinating with medical care teams and providing bereavement visits to homes, hospitals, and skilled nursing facilities.